Put Safety First

Check yourself and others for injuries. Call 911 if anyone may need medical assistance. Even if symptoms seem minor, injuries often appear later. A police report can also be helpful when insurance companies review the accident.

You can visit the AZ Crash Solutions homepage to see an overview of the accident and injury services we provide.

Document the Scene if It Is Safe

Arizona roads move quickly, and important details can change in minutes. If you are able, take photos of:

• Vehicle damage
• The roadway or intersection
• Traffic signals and signs
• Weather and lighting
• License plates
• Any debris or skid marks
• Contact information for others involved

Even a few pictures can make a difference when insurance companies try to understand what happened.

Be Thoughtful About What You Say at the Scene

Keep conversations simple and factual. Arizona uses comparative negligence rules, so statements made at the scene may be interpreted in ways you do not expect.

Use Caution With Insurance Conversations

Insurance adjusters often reach out soon after a crash. Their goal is to reduce the insurance company’s financial responsibility, which may lead to quick settlement offers or requests for recorded statements.

Many people prefer to understand their options before responding to these requests.

Pay Attention to Symptoms

Injuries often appear over time. People commonly experience:

• Feel uncertain about what to do next
• Receive calls from insurance adjusters
• Notice new or worsening symptoms
• Miss work due to the accident
• Want to understand their rights in Arizona

You do not need to have everything figured out before reaching out. A conversation can help you feel more grounded and informed.

Start A Conversation

If you were involved in an accident anywhere in the Phoenix area and want to understand your options, you can call us at 833-569-2774 or reach out through the contact page on the AZ Crash Solutions site. A conversation can help you take the next step with clarity.